Terms of Service | PRV5

PRV5 Terms of Service: usage guidelines, DMCA notices, and paid plan policies.

Last updated: November 2, 2026

1. Acceptance of Terms

Welcome to PRV5 Secure Share Link (the "Service"). By uploading files, creating notes, accessing shared content, or signing in, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please stop using the Service.

2. The Service

The Service provides temporary sharing of files and notes. Sharers can set a password, an expiry time, and an access limit; once a condition is met, the content is permanently deleted and cannot be recovered. The Service is not a backup or long-term storage service, so please keep your own copies.

3. Accounts

Member accounts sign in with Google. You are responsible for keeping your signed-in devices secure and for activity under your account. We may suspend or terminate accounts for violations of these Terms, security concerns, or legal requirements.

4. Acceptable Use

You may not use the Service to upload, share, or distribute:

Content that infringes copyrights, trademarks, or other intellectual property rights (including unauthorized videos, music, software, or e-books).
Malware, phishing, or fraudulent content.
Child sexual exploitation material, non-consensual intimate imagery, or any other illegal content.
Content that violates the privacy, reputation, or other legal rights of others.

You also may not access the Service in bulk by automated means, interfere with its operation, or circumvent rate limits, access limits, or daily access limits.

5. Infringement Notices and Takedowns

If you believe content on the Service infringes your rights, email supports@prv5.com with:

Your name and contact details; if you act on behalf of a rights holder, describe that relationship.
A description of the work or right being infringed.
The share link of the allegedly infringing content.
A statement that you believe in good faith the use is unauthorized, and that the information you provide is accurate.

We review complete notices promptly. If a notice is valid, we take the content down or quarantine it and may notify the sharer. You can also use the Report a Problem page to flag inappropriate content.

End-to-End Encrypted Parcels

When you turn on end-to-end encryption, we cannot view the parcel's content, and you are responsible for the encrypted content.

Acceptable use still applies: Section 4 applies to encrypted content as well. We assess reports from metadata, the reporter's evidence and account records, and we can still take parcels down and suspend accounts under Section 6.
Lost passwords cannot be recovered: we keep neither the password nor a backup key, so we cannot retrieve, reset or decrypt anything, and we are not responsible for content that becomes inaccessible as a result.
Password strength is your choice: encryption strength depends on the password you set. Keep it safe and share it with the recipient yourself.

6. Repeat Infringers

We suspend accounts that accumulate 3 confirmed takedowns for infringement or other violations. For serious violations, we may suspend an account immediately. Suspended accounts cannot sign in, and their shares are removed under the Service's rules.

7. Plans, Billing, and Refunds

The Service offers guest use, a Free plan, a Pro plan and an Enterprise plan. Storage, maximum share duration and access limits for each plan are as published on the pricing page. Paid plans are priced in US dollars, billed monthly or yearly, processed by Stripe, and renew automatically at the start of each period; Enterprise plans follow the agreement between both parties. At checkout, Stripe may display and charge in your local currency at an exchange rate it determines, which may differ from your bank's rate; the currency and amount on the checkout page and receipt are final.

Cancellation: You may cancel at any time; cancellation takes effect at the end of the current period, and you can use the plan until then.
Refunds: Fees already charged are not refunded on a prorated basis, except where required by law.
Failed payments: Failed charges are retried automatically; if they ultimately fail, the subscription is canceled and your account returns to the Free plan.
Downgrades: After returning to the Free plan, existing shares keep their original conditions until they expire. If your usage exceeds the Free plan's storage, existing shares are not deleted, but you can upload again only after usage drops below the limit.

8. Usage Limits

To keep the Service stable and prevent abuse, each plan has limits on storage, maximum share duration, opens before destruction for archives, documents and notes, and daily opens per share (resetting at 00:00 UTC). Guests also have a daily limit on creating parcels, counted separately per network and per device over a rolling 24 hours. Image and video previews are unlimited. These limits may change for operational reasons; changes do not affect existing shares.

9. Changes to the Service

We may modify, suspend, or discontinue all or part of the Service for maintenance, security, or operational reasons. We will announce significant changes on the website. If we discontinue the Service while you have a paid plan, we will announce how this will be handled.

10. Disclaimers and Limitation of Liability

The Service is provided "as is" without warranties that it will be uninterrupted, error-free, or fit for your particular purpose. Content that is automatically deleted under its conditions cannot be recovered, and we are not responsible for resulting data loss. To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from use of or inability to use the Service. Sharers are responsible for the content they share.

11. Changes to These Terms

We may revise these Terms from time to time and will update the "Last updated" date on this page. By continuing to use the Service after a revision, you agree to the revised Terms.

12. Contact Us

If you have questions about these Terms, email supports@prv5.com.